Forgot Your KuCoin Trading Password? Here’s What to Do

We’ve all been there. You’re about to make a killer trade on KuCoin, the cryptocurrency exchange, and BAM — you can’t remember your trading password. Don’t panic. Forgetting your KuCoin trading password happens, but it’s crucial to take immediate action to regain access to your account and safeguard your assets. This guide will walk you through the steps to recover your account and provide essential security tips to prevent future lockouts.

Understanding KuCoin’s Security Measures

KuCoin takes security seriously, employing robust measures to protect user accounts from unauthorized access. When you set up your account, you are required to set up a trading password separate from your login password. This two-factor authentication method adds an extra layer of security, making it significantly harder for unauthorized users to access your funds.

Steps to Recover Your KuCoin Trading Password

If you’ve forgotten your KuCoin trading password, follow these steps to regain access:

1. Access the KuCoin Website or App

Go to the official KuCoin website or open the app on your mobile device.

2. Initiate the Password Reset Process

On the login page, click on the “Forgot Password?” or “Forgot Trading Password?” link, usually found below the password input field.

3. Verify Your Identity

You will be asked to provide your registered email address or phone number associated with your KuCoin account. Choose the option that applies to you and click “Next.”

4. Complete the Security Verification

KuCoin will send a verification code to your email or phone. Retrieve this code and enter it in the designated field.

5. Create a New Trading Password

You will be prompted to create a new trading password. Choose a strong and unique password that is different from your login password and any other passwords you use.

6. Confirm and Save Your New Trading Password

Once you have entered and confirmed your new trading password, review KuCoin’s password requirements, and click “Submit” or “Reset Password.”

Essential Security Tips to Protect Your KuCoin Account

Protecting your KuCoin account is paramount. Follow these essential security practices:

1. Use a Strong and Unique Trading Password

Your trading password should be different from your login password and any other passwords you use for different platforms. A strong password is at least 12 characters long and includes a combination of uppercase and lowercase letters, numbers, and symbols.

2. Enable Two-Factor Authentication (2FA)

Two-factor authentication adds an extra layer of security by requiring a unique code from an authentication app or SMS each time you log in. This makes it significantly more difficult for unauthorized users to access your account, even if they have your password.

3. Be Wary of Phishing Attempts

Phishing attacks are designed to trick you into revealing your login credentials. Beware of suspicious emails, messages, or websites that claim to be from KuCoin. Always access the KuCoin platform through official channels and verify the website address before entering any sensitive information.

4. Regularly Review Your Account Activity

Regularly monitor your KuCoin account for any suspicious activity. Look for any unauthorized login attempts, withdrawals, or changes to your account settings. If you notice anything unusual, contact KuCoin support immediately.

5. Keep Your Software Up to Date

Keep your operating system, web browser, and antivirus software updated with the latest security patches. This will help protect your devices from malware and other security threats that could compromise your KuCoin account.

Frequently Asked Questions

Q: What if I can’t access the email or phone number linked to my KuCoin account?

A: If you no longer have access to your registered email address or phone number, you will need to contact KuCoin customer support for assistance in recovering your account. Be prepared to provide proof of identity and any other information that may be required to verify your account ownership.

Q: How long does it take to recover my KuCoin trading password?

A: The password recovery process is usually instant. Once you have completed the security verification steps and reset your password, you should be able to regain access to your account immediately.

Q: Can I recover my KuCoin account if I forgot both my login and trading passwords?

A: If you have forgotten both your login and trading passwords, you will need to contact KuCoin support for assistance in recovering your account. They will guide you through the necessary steps to verify your identity and reset your passwords.


Forgetting your KuCoin trading password can be stressful, but by following the steps outlined above, you can quickly regain access to your account. Remember to prioritize the security of your KuCoin account by using a strong and unique trading password, enabling two-factor authentication, being cautious of phishing scams, regularly reviewing your account activity, and keeping your devices and software updated. By taking these precautions, you can trade with greater peace of mind knowing your assets are secure on KuCoin.

If you have any further questions or encounter any issues during the password recovery process, don’t hesitate to contact KuCoin’s customer support team. They are available 24/7 to assist you.