Kucoin Facial Verification Failed

Have you ever encountered the frustration of your facial verification failing when using Kucoin? It can be an annoying experience, especially when you’re in a rush to access your account or make a quick trade. But fear not! In this article, we’ll explore some common reasons why facial verification fails and provide you with helpful tips to overcome this issue.

Why Does Facial Verification Fail?

Facial verification technology has come a long way in recent years, but it’s not foolproof. There are several factors that can contribute to a failed verification:

Poor Lighting Conditions

One of the most common reasons for facial verification failure is poor lighting conditions. When the lighting is too dim or too bright, it can affect the accuracy of the facial recognition software. Make sure you’re in a well-lit area with even lighting to increase the chances of a successful verification.

Facial Obstructions

Facial obstructions such as hats, sunglasses, or facial hair can interfere with the facial recognition algorithm. It’s essential to remove any accessories or obstructions that may hinder the software’s ability to detect and match your facial features accurately.

Different Appearance

If your appearance has changed significantly since you last completed the facial verification process, it may lead to a failed verification. This could be due to factors such as weight loss/gain, a new hairstyle, or even the use of heavy makeup. In such cases, consider updating your profile picture to ensure a better match.

Technical Issues

Sometimes, facial verification fails due to technical issues on the platform’s end. It could be a temporary glitch or a problem with the software itself. If you’ve ruled out any user-related factors and are confident that the issue lies with the platform, reaching out to Kucoin’s customer support team is the next best step.

Tips to Improve Facial Verification Success

Now that we’ve identified some common reasons for facial verification failure let’s explore some tips to improve your chances of a successful verification:

  1. Proper Lighting: Find a well-lit area with even lighting conditions to ensure accurate facial recognition.

  2. Remove Obstructions: Take off any accessories, hats, or sunglasses that may interfere with the facial recognition process.

  3. Update Your Profile Picture: If you’ve undergone significant appearance changes, consider updating your profile picture to ensure a better match.

  4. Contact Customer Support: If you’ve exhausted all the user-related troubleshooting steps and suspect a technical issue, don’t hesitate to reach out to Kucoin’s customer support for assistance.

Remember, facial verification is designed to enhance the security of your account and protect your assets. While it may sometimes be a hassle, it’s an essential measure to ensure the safety of your funds.

In conclusion, facial verification failure on Kucoin can be frustrating, but understanding the reasons behind it and following these tips can help improve your chances of a successful verification. Don’t let this setback discourage you from using the platform; instead, take it as an opportunity to enhance the security of your account. Happy trading!